CANCELLATIONS 

You will receive a full refund if you cancel more than 72 hours before the start of the reservation. You will receive a 50% refund if you cancel between 24-72 hours before the start of the session. Cancellations made within 24 hours of the start of the booking are not subject for a refund. Bookings begin when the reservation is made. 

reschedule

Guest allow to reschedule the booking between 3-5 days no later than 48 hours before starting booking time. If the guest still chooses to reschedule , a 50% extra fee from your total booking amount will be applied.

HOLD

If you haven’t figured out about the date yet. We able to reserve your spot on your schedule at no cost to you for 72 hours. We needed to release your holding reservation after pass 72 hours from the time you contact us. Holds will expire when there is less than 48 hours remaining until the start of a booking.

SEAMLESS PAPER

All Backdrops are free to use as background only. When you draw the paper all the way under your feet and step on it, it counts as a seamless pull. 

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*WHITE SEAMLESS IS NOT INCLUDED in your booking*

PLEASE WRITE DOWN YOUR REQUIRED COLOR ON THE APPOINTMENT NOTES ON BOOKING

AUDIO RECORDING

We are not a recording studio. The studios do not have soundproofing. We can’t promise absolute silence. There could be noise from the halls, traffic outside the windows, construction outside, or a variety of other distractions that could interrupt your shoot. Please note that if you choose to record audio, you do it at your own risk.

CLEANING

The studios must be left the way you found it.  All equipments must be in place it was.  If the studio requires significant cleaning after your booking, a cleaning fee of $100 will be added.

• THE USE OF GLITTER IS NOT ALLOWED. (Or upon requested)

A cleaning fee $100 will automatically be applied if glitter is used without upon requested.

LIABILITY 

The customer takes full responsibility of other team members for any damages, the replacement costs of any damages or loss incurred during their the booking period.

STUDIO RULE

– Any type of smoking or vaping is strictly prohibited within the building.

– Please do not drag any furniture or heavy objects across the floors. Please ask if you need assistance moving anything.

– Rooftop access is strictly prohibited.  Attempting to access the roof will result in the building alarm being triggered.